Privacy Policy

Made to Move Pilates

Effective Date: 20 March 2026

1. Introduction

Welcome to Made to Move Pilates (“we”, “our”, “us”). We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website:
https://madetomovepilates.co.uk/

2. Information We Collect

We may collect and process the following personal data:

Personal Information

Full name
Email address
Phone number
Billing and payment details

Booking Information

Class bookings and attendance
Packages and bundle purchases
Appointment history

Technical Data

IP address
Browser type and device information
Cookies and usage data

3. How We Use Your Information

We use your information to:

Process and manage bookings and class schedules
Provide access to your customer account and dashboard
Process payments securely
Send booking confirmations, reminders, and updates
Respond to enquiries and customer support requests
Improve our website and services

4. Payments

Payments made through our website are processed securely via third-party providers such as WooCommerce and associated payment gateways.

We do not store your full payment card details on our servers.

5. Booking System (Amelia Plugin)

We use a booking system to manage appointments and packages. This system stores your:

Name
Email
Booking details
Package usage

This allows you to:

Log in to your account
Manage bookings
Redeem class bundles

6. Sharing Your Data

We do not sell or rent your personal data.

We may share your data with trusted third parties only where necessary, including:

Payment processors
Website hosting providers
Email delivery services

All third parties are required to keep your data secure.

7. Cookies

Our website uses cookies to:

Improve user experience
Analyse website traffic
Enable booking and login functionality

You can control or disable cookies through your browser settings.

8. Data Retention

We retain your personal data only for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes

9. Your Rights (UK GDPR)

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing
Request restriction of processing
Request data portability

To exercise these rights, please contact us at:
info@madetomovepilates.co.uk

10. Data Security

We take appropriate technical and organisational measures to protect your personal data from:

Unauthorised access
Loss or misuse

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Made to Move Pilates
Email: info@madetomovepilates.co.uk
Website: https://madetomovepilates.co.uk/